Patient Rights & Responsibilities

AS A PATIENT OF GMDC YOU HAVE THE FOLLOWING RIGHTS;

-Receive high quality, safe and ethical care with pain assessment and management.

-Maintain your dignity regardless of race, gender, ethnicity, religious beliefs or age.

-Know the name and professional grade of the treating physician and how to contact him or her.

-For complete information about your illness and treatment.

-Learn about your medication, side effects and diet.

-Privacy and confidentiality during examination or treatment.

-Confidentiality of your medical record and the right of approving or refusing to release it (the approval is mandatory to receive treatment under insurance companies).

-Receive counseling regarding the estimated or absolute cost of your treatment and the relevant details.

-A second opinion about your diagnosis and treatment plan.

-Refuse a recommended treatment to the extent permitted by law and being informed about the medical consequences of the refusal.

-When transfer to another facility is required, you should be provided with complete explanation and alternatives.

-Ability to lodge a complaint without affecting negatively the quality of care provided.

-Protection from verbal abuse by any employee.

-Obtain a complete medical report.

AS A PATIENT OF GMDC YOU HAVE THE FOLLOWING RESPONSIBILITIES;

-Provide complete and accurate information including full name, address, telephone number(s), date of birth, insurance details whenever required.

-Provide accurate and complete information concerning present complaints, past medical history, medication and other matters related to your health.

-Follow the treatment plan advised by the physician, including the instructions of nurses and other health professionals.

-Understand the course of the medical treatment and seek clarification if required.

-Treat all staff and patients with dignity and respect and not conduct any activity that will disrupt the workflow.

-Respect the privacy of others.

-Not bring alcohol, unauthorized drugs, weapons or pets.

-Comply with the No-smoking regulation.

-Take full responsibility for your belongings.

-Take responsibility for refusing treatment or advice.