Patient Rights & Responsibilities

AS A PATIENT OF GMDC YOU HAVE THE FOLLOWING RIGHTS;

  • To receive high quality, safe and ethical care with pain assessment and management.
  • To maintain your dignity regardless of race, gender, ethnicity, religious beliefs or age.
  • To know the name and professional grade of your treating physician and how to contact him/her.
  • To receive complete information about your illness and treatment.
  • To learn about your medication, side effects and diet.
  • To privacy and confidentiality during your examination or treatment.
  • To maintain the confidentiality of your medical records and the right of approving or refusing to release it (the approval is mandatory to receive treatment under insurance companies).
  • To receive counselling regarding the estimated or absolute cost of treatment and the relevant details.
  • To receive a second opinion about your diagnosis or\and treatment plan.
  • To refuse a recommended treatment to the extent permitted by law and being informed about the medical consequences of the refusal.
  • To receive complete information and alternative should a transfer to another facility is required, should be provided with complete explanation and alternatives.
  • To be informed and asked about participating in any medical research when available.
  • To lodge a complaint without negatively affecting the quality of care provided.
  • To be protection from verbal abuse from any employee.
  • To receive a complete medical report and accurate check-ups results

AS A PATIENT OF GMDC YOU HAVE THE FOLLOWING RESPONSIBILITIES;

  • To provide complete and accurate information including full name, address, telephone number(s), date of birth and insurance details whenever required.
  • To provide accurate and complete information concerning present complaints, past medical history, medication and other matters related to your health.
  • To follow the treatment plan advised by your physician, including the instructions of nurses and other health professionals.
  • To understand the course of your medical treatment and seek clarifications if required.
  • To treat all staff and patients with dignity and respect and not to conduct any activity that will disrupt the workflow.
  • To respect the privacy of others.
  • Not to bring alcohol, unauthorized drugs, weapons or pets.
  • To comply with the No-smoking policy.
  • To take full responsibility of your belongings.
  • To take responsibility of refusing treatment or advice

Qualified, skillful and professional